Have greater insights over your memberships and engagement

As of April, we've rolled out an update to our membership management system that grants hosts further insights, as well as more control over cancelations.

Now, community members that enrolled in a membership need to submit a cancelation request to community hosts before the membership is canceled. This provides churn feedback to hosts, and opens an opportunity to offer discounts, special plans and more to attendees that would otherwise cancel their plans immediately with no other alternatives.

These requests are sent to hosts via their registered email, displaying details on the member, the membership, the feedback they provided and an option to access the Dashboard and manage the request.

For more details, access our Help Center!